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You are here: Home / Coronavirus (COVID-19) Notice

Coronavirus (COVID-19) Notice

Please read the following important updates concerning our operations:

  • We would like to thank our team members for their hard work, dedication and responsiveness during this challenging time.
  • We would also like to thank our valued clients for their understanding and support as we make adjustments to serve them in every possible capacity.
  • We wish everyone sustained health and well-being in the coming days, weeks and months.

The vast majority of support staff and some brokers are now working remotely. We anticipate that all operations and staff may transition to remote arrangements. This may happen quickly based on fluid events and directives. Therefore, please be aware of the following:

  1. Check this web page for updates.
  2. Ensure that you have vital information pertaining to your account – this includes your account number, the FCM where your account is held, platform username and password (if applicable) and your broker’s name and direct phone number.
  3. If you have received direct communication from your broker providing directives for how to reach them, please follow those instructions.
  4. If you are unable to contact your broker and need to place an order, you may reach our clearing firm directly via the number below. Note – you must have your account number ready.
    StoneX: 312-780-7071
  5. Please do not send physical checks to our office address until further notice. We cannot guarantee that physical checks will be received and deposited in a timely fashion. Everyone is encouraged to send/receive funds via wire or ACH. Contact your broker for details if you do not already employ these methods or or view our StoneX funding instructions.
  6. While working remotely we will have full capabilities and access to our systems, but certain aspects of your experience may not be as seamless as what you’ve come to expect. We thank you in advance for your patience and understanding as our team works hard to maintain the best level of service and responsiveness during this time.

Our Promise

“At Top Third, we’re “Farmer First” with a plan for every market. Each day is a new opportunity to better market your grain, manage risk and capture opportunity.”

Mark Gold, Founder, Top Third Ag Marketing

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The StoneX Group Inc. group of companies provides financial services worldwide through its subsidiaries, including physical commodities, securities, exchange-traded and over-the-counter derivatives, risk management, global payments and foreign exchange products in accordance with applicable law in the jurisdictions where services are provided. References to over-the-counter (“OTC”) products or swaps are made on behalf of StoneX Markets LLC (“SXM”), a member of the National Futures Association (“NFA”) and provisionally registered with the U.S. Commodity Futures Trading Commission (“CFTC”) as a swap dealer. SXM’s products are designed only for individuals or firms who qualify under CFTC rules as an ‘Eligible Contract Participant’ (“ECP”) and who have been accepted as customers of SXM. StoneX Financial Inc. (“SFI”) is a member of FINRA/NFA/SIPC and registered with the MSRB. SFI does business as Daniels Trading/Top Third/Futures Online. SFI is registered with the U.S. Securities and Exchange Commission (“SEC”) as a Broker-Dealer and with the CFTC as a Futures Commission Merchant and Commodity Trading Adviser. References to securities trading are made on behalf of the BD Division of SFI and are intended only for an audience of institutional clients as defined by FINRA Rule 4512(c). References to exchange-traded futures and options are made on behalf of the FCM Division of SFI.

Trading swaps and over-the-counter derivatives, exchange-traded derivatives and options and securities involves substantial risk and is not suitable for all investors. The information herein is not a recommendation to trade nor investment research or an offer to buy or sell any derivative or security. It does not take into account your particular investment objectives, financial situation or needs and does not create a binding obligation on any of the StoneX group of companies to enter into any transaction with you. You are advised to perform an independent investigation of any transaction to determine whether any transaction is suitable for you. No part of this material may be copied, photocopied or duplicated in any form by any means or redistributed without the prior written consent of StoneX Group Inc.

© 2023 StoneX Group Inc. All Rights Reserved.